If you are a contractor doing work for a homeowner, it is your responsibility (NOT the homeowners) to contact GSOC and obtain a one call ticket. Do not put this burden on the homeowner. Planning for your excavation GSOC wants you as the excavator to have a very safe and successful excavation process. It is suggested that you break your excavation down into multiple tickets if that makes it easier either for you to describe the work, or for the locator to find your excavation site. For example, it is suggested you follow these guidelines:
- Always use white markings to define the entire area where your excavation will occur. Include an area of safety margin within the area delineated by white markings. If after you start digging you determine that your excavation will need to move beyond the original white paint area, submit a new ticket for the expanded area.
- Limit your ticket to a contiguous dig area. We recognize it may be faster to try to include two different dig areas on one ticket, but it makes a more difficult job for the locator. We suggest even if the projects are related or part of the same job, break them down into separate tickets.
- Use common sense when defining your excavation area. Even if it is a contiguous single project, a ticket covering 10 miles, or 250 trees, or 200 signposts is not a good idea. You want to help the facility operator know where you will be digging. Make the job easier by using white markings and breaking down the work area into parts that will be more understandable. Also, think about the facility operator’s work schedule as well. If the work will happen in stages, stage your tickets so that your marks will be fresh when you enter an area.
- Remember you can contact GSOC up to 14 calendar days in advance.